At 12 people, everything fell apart.
Not because the agency was failing.
Because the way it had been run stopped working.
Hal Smith had grown H Street Digital from a solo consulting operation into a nearly 20 person agency serving outdoor brands.
But somewhere around 12 people, he was managing every employee, every client, every problem, and every decision.
And the harder he worked, the worse it got.
That forced him to rethink how the entire agency operated.
In this episode, we get into:
The operating system that finally gave the agency structure
Why niching down became a growth and profitability play
The sales pipeline problem that still keeps him up at night
And there's one lesson from his early agency days that I think every founder should hear before they hit that same wall.
Catch the full episode on The Agency Uplift Podcast
- Sean
P.S. Whenever you're ready, here are 3 ways I can help: