You can build world class delivery and still stall out.
It happens right around the sub $1M mark.
Clients are happy. Work is solid.
But growth feels fragile and exhausting.
In this episode, Anthony Morgan (Founder & CEO of Enavi) explains why so many agency founders get stuck there and what actually breaks the ceiling.
The mistake?
Founders over index on delivery long after it’s their highest leverage mistake.
Most agency owners think:
“If I just tighten ops a little more, growth will follow.”
What actually happens:
Delivery improves but growth flatlines because no one owns it.
Here’s what Anthony learned the hard way:
3️⃣ Growth doesn’t happen “when there’s time.”
Anthony shared that when only ~10–20% of his time went to growth, results were predictable: slow, referral only momentum.
2️⃣ Growth needs structure, not vibes.
He tracked where his time went, bucketed growth activities, and forced visibility. That clarity changed behavior.
1️⃣ The CEO role is demand creation.
When Anthony shifted to spending ~80% of his time on growth, lead quality, authority, and momentum followed.
The Fix (what to do this week):
• Audit where your time actually goes (not where you think it goes)
• Define what “growth activities” mean for your agency
• Protect growth time like client delivery non negotiable
Catch the full episode on Apple | LISTEN HERE | Spotify | LISTEN HERE |
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– Sean
P.S. Anthony also breaks down why “great delivery” can actually delay agency growth if the founder doesn’t make the CEO shift.